The Bancorp in 409 Silverside Road #105

Customer Reviews about The Bancorp:

• ★ ☆ ☆ ☆ ☆
  I'm using Chime, this bank is horrible the customer service is terrible I been calling and they don't know anything they lied to you and the dispute team is the horrible as well.
  By Yansel Cespedes, September 23, 2017
• ★ ★ ★ ★ ★
  My experience with The Bancorp Bank ever since I signed up to the PayPal prepaid debit card website has been amazing. Reason is because I receive my money transfers alot faster then most local & worldwide well known banks.
  By micheal lee, May 15, 2017
• ★ ☆ ☆ ☆ ☆
  This has been the WORST customer service experience EVER. I received notice of an open IRA and sent in all the paper work to have my funds transferred and after 25 business days, the account is still open and the customer service team is giving me the run around. I have yet to receive my funds or a proper explanation as to why the task has not been completed. This is the worst company I have EVER dealt with.
  By Sabrina Lamourt, April 20, 2017
• ★ ★ ☆ ☆ ☆
  I am writing this review because I spoke with a Rapid representative and they were very unhelpful and when I explained my situation regarding my card all they could say was there is nothing they could do not caring to the situation for the reason I need there help. I accidently deactivated my card from my employer before I received my new card and now I do not have access to my funds on my card due to having to wait 10 business days for the new card. I just simply asked them to please re-activate my old card until my new one arrive and they refuse to do so. I was told to go to my employer for a new card, what was so difficult about reactivating my card knowing I do not have access to my new card or my money I worked hard for I think there service is bad.
  By Iyok Sialagan, March 09, 2017
• ★ ☆ ☆ ☆ ☆
  Update - I found an email address for somebody in the Delaware headquarters. I sent him a very lengthy complaint letter outlining the entire disaster I had been going through to get my money back from them. I received a reply back saying that he would look into the situation. That didn't sound very promising, but I did receive the check within 5 days of getting his reply. I'm glad the situation is over, but I'm leaving this 1 star review. I hope this helps others in the same situation! RUN AWAY from this place! A previous employer (without letting me know) rolled over my IRA to this company. I quickly faxed over the form to get my funds back from this company. I called them after waiting for 24 business days (processing/mailing time) to find out about the status of my account. I was informed that they had my paperwork, but nobody had started on it yet. Calling their toll free number is a PITA! It is definitely overseas. It is hard to understand what they are saying. And the phone line has constant static and continually cuts out. This company has the WORSE service ever!
  By Craig Wiman, December 24, 2016

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About The Bancorp in Wilmington